Payment verification
Refund requests can only be reviewed after the original payment and order details are confirmed.
Policy
Refunds depend on payment status, order status, product condition, and support review.
Refund requests can only be reviewed after the original payment and order details are confirmed.
When a refund is approved, processing timelines may depend on Paystack, the customer's bank, and the payment channel used.
Refunds may be considered for verified payment errors, unavailable items after payment, or approved return cases.
Consultation refunds depend on booking status, payment status, and the consultation policy.